Frequently Asked Questions
What is VEHBEE?
VEHBEE is a cool new way to get more for your ride when it’s time to sell or trade your car. Our online process is easy. Never settle for just one offer. Create one listing and have multiple dealers put offers on your car!
Why should i sell my car on VEHBEE?
That’s easy! You can get more money and reach more potential buyers. Unlike selling on your own, VEHBEE is fast, easy, transparent, and secure.
How long will an auction last?
7 Days
How will dealers contact me about my car?
When an auction ends, VehBee gives the winning bidder your contact information. They will contact you within 24 hours.
How do I sell my vehicle to a Dealer?
VEHBEE is a cool new way to get more for your ride when it’s time to sell or trade your car. Our online process is easy. Never settle for just one offer. Create one listing and have multiple dealers put offers on your car!
- Put up your vehicle for bid by clicking the Sell Car button. Then, fill out your vehicle’s information, write a detailed description of your car, and take many good photos, both inside and outside of the car.
- Dealers will bid on your vehicle for 7 days, until the auction closes.
- We will give the winning bidder your contact information, and they should contact you within 24 hours.
- When the winning bidder contacts you, they’ll arrange logistics and a good time to meet.
- The Dealer will let you know if they need any documentation to finalize the deal (title, license, etc.)
My car is not paid off. Can I still sell or trade it?
Yes! The dealer will call your lender to verify a 10-day payoff amount, then they will send a payment directly to your lender to pay off the car and they will hand you a check in the amount of the difference.
Will I be charged for my listing?
Nope! It’s completely free to list your vehicle on VEHBEE!
How will I be notified of offers?
We will send you an email when you have a bid! You can also monitor your bids by signing into VEHBEE and looking at My Cars. If your auction has ended, your vehicle will be in the Expired section in My Cars.
What kind of bid should I expect?
Most of our customers end up with significantly more than they would receive in a standard dealer sell or trade-in. Our approach prioritizes your happiness by offering you a convenient way to get more money for your car!
What should I expect from my dealership appointment?
They will verify the information you provided and do a mechanical inspection and possibly a test drive. The offer will then be adjusted to reflect any discrepancies. We’re happy to raise our offer for any great features you didn’t mention in the form, but this means any unfavorable findings may result in a lower offer.
Will my offer change after inspection?
In some cases, the dealer may need to adjust the offer to reflect any discrepancies found when you bring the car in. This means we’ll raise the offer for any awesome features you didn’t mention or lower it if the car isn’t in the condition described in your initial online form.
Is it better to sell my car or do a trade-in?
This really comes down to time and money…and what you want! If you’ve got the time and energy to spare, then you can sell your car and likely get more money out of it. You can also use the bid price to reduce the amount owed for the vehicle you want to trade for.
What if I have negative equity on the car?
If you have negative equity or any outstanding obligations, you can still list your ride. However, you will be responsible for covering the difference between the selling price and negative equity and/or any other obligations at the time of sale. Talk to your Dealer on how to work this out, they’ll help you through the process.
I don’t have the title for my car. Can I still sell it?
Yes! If you’re the legal owner of the car you’re selling, you don’t need to apply for a new one before selling or trading it.
Why do I need a used car extended warranty?
Your automobile is most likely your second largest investment that you use on a day to day basis. An extended vehicle protection plan (sometimes referred to as an extended car warranty) will ensure that your vehicle is always in the best mechanical condition and can help you avoid expensive repair bills.
Can a used car extended warranty be canceled?
In most cases, you have the right to cancel your Extended Vehicle Protection Plan at any time for a prorated refund on the unused portion.
Can I buy an extended vehicle protection plan from my dealer?
Yes, you can buy an Extended Vehicle Protection Plan through your car dealer.
How does the claims process work with used car extended warranties?
By purchasing an Extended Vehicle Protection Plan you can reduce your unexpected out of pocket expense on automobile repairs. After you purchase an extended vehicle protection plan, you must continue to maintain your vehicle in accordance with the manufacturer’s specifications. In the event of a mechanical breakdown, you call your pre-assigned toll free number provided for claims support. Take your car to any licensed repair facility and have them call the claims administrator to get the final claim authorized. Once the claim is approved, the repair shop will repair or replace the broken part(s) and the repair bill will be immediately paid with a corporate credit card. You will be required to pay your deductible directly to the repair facility (if applicable). In the event of a breakdown while on the road, just call the number on the back of your roadside assistance card for 24 Hour Emergency Assistance.
How do I create an account?
Select Create Account. Enter your full name and email and then you will need to create a password and re-enter password, then select continue.
Who do I contact if I’m having problems with the online sign up process?
We’re available through Live Chat! In the lower right corner of your screen, select the message button! In addition, if your rquest isn’t urgent, select Help then Contact Us from the top of the main screen. Fill out the form, with your name, email, and comments. Select the submit form button and our team will try to get back with you within 24 hours.
How do I log in to access my account?
Select Sign In. Enter your email address and password and select Sign In.
How can I change my password?
If you know your password but just want to change it, sign into your account. From there, click Password & Security from the left side panel. We’ll prompt you on how to change your password.
What do I do if I have forgotten my password?
Select Sign In. Select forgot password. Enter email address. Select Forgot password. We’ll send you an email to reset it.